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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wes Moore

January 30, 2026

5  out of  5
rating by Wes Moore
"Good bye Liberty Mutual, HELLO STATE FARM!!! After 13 years of being a loyal customer to liberty mutual we realized it was time to switch. Heather had me a quote within minutes and has helped us with converting. She wasnt hesitant to answer any questions and i could tell through the phone she had a genuine smile on her face while serving us. The way she spoke of, and on the behalf of the staff here illustrates why “like a good neighbor, State Farm is there” she give off the good neighbor vibes!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related, whether it is finding the right coverage or answering general questions."
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Chris M

January 30, 2026

5  out of  5
rating by Chris M
"Had no problems getting a new policy. Also Heather's cool"
We responded:
"Dear Chris, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Taylor Jackson

January 26, 2026

5  out of  5
rating by Taylor Jackson
"I worked with Heather and she was great! Lower rate, effortless enrollment, and good customer service!"
We responded:
"Thanks Taylor! We appreciate your business and we are grateful for the compliments!"
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Terry Boykin

January 19, 2026

5  out of  5
rating by Terry Boykin
"Very nice and very good service"
We responded:
"Terry, thanks for taking the time to give us this feedback! We appreciate you. Have a great day!"
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Alison Davies

January 15, 2026

5  out of  5
rating by Alison Davies
"Melissa was amazing to work with! We saved so much monthly on our car insurance by switching and the process was easy and not a hassle at all!"
We responded:
"That's wonderful! Welcome to State Farm!"
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Devin Salyers

January 13, 2026

5  out of  5
rating by Devin Salyers
"Heather helped me out, incredibly fast and easy. Thanks very much"
We responded:
"Devin, thanks for the review! We really appreciate you!"
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Dan Spradlin

January 6, 2026

5  out of  5
rating by Dan Spradlin
"Heather was an absolute pleasure to deal with. She was very quick to get everything I needed at a very reasonable rate. Communication was great and I couldn’t be happier with my experience"
We responded:
"Dan, welcome to State Farm! Thank you for providing feedback. We are grateful to have the oppressed to serve you!"
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Daniel Oskowski

December 22, 2025

5  out of  5
rating by Daniel Oskowski
"heather has been great to work with she does well with explaining everything clearly and follows up with me on my requests. i appreciate working with her."
We responded:
"Daniel, thanks so much for your feedback. Heather works hard to make sure our customers are well taken care of. We want to make sure your coverage is right and the service is excellent. Thanks for the opportunity!"
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ashley everetts

December 16, 2025

5  out of  5
rating by ashley everetts
"I was involved in a total loss, and having trouble getting through to the StateFarm customer service, and Ms. Heather was so helpful above and beyond to comfort me and needs and reach out to a manager for me! Great agent and exceptional customer service 👏 thank you Heather!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua McNeal

December 16, 2025

5  out of  5
rating by Joshua McNeal
"Melissa is the best agent"
We responded:
"Thanks Joshua! We are so thankful for your trust!"
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Erin Snow

December 10, 2025

5  out of  5
rating by Erin Snow
"Melissa did a great job answering my questions and explained everything in a way I understood! I’m happy I made the switch to State Farm!"
We responded:
"Erin, we are so happy you made the switch! Thank you for the generous feedback. We look forward to serving you."
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Renee Hopperton

December 3, 2025

5  out of  5
rating by Renee Hopperton
"Very helpful and answered all my questions . Have a good rate"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaylee Schull

December 1, 2025

5  out of  5
rating by Kaylee Schull
"Melissa was great! She quoted me $200 cheaper than my previous insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathy

November 20, 2025

5  out of  5
rating by Kathy
"Thanks so much to heather for her excellent service when I came into the office to transfer to ky State Farm! She was pleasant and very knowledgeable! I truly appreciated her service at this time! Thanks again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chelsea Schroer

November 19, 2025

5  out of  5
rating by Chelsea Schroer
"Heather was phenomenal to work with and overall patient with me!"
We responded:
"Chelsea, Thank you so much for positive feedback. We appreciate you!"
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Samantha Fife

November 3, 2025

5  out of  5
rating by Samantha Fife
"I called several places before I contacted State Farm because I assumed they were the most expensive. After trial and error I finally reached out to them and it was so easy and flawless and they were the cheapest! Heather was amazing, and if I had more to I sure, I’d go with them!"
We responded:
"Samantha, we are so glad you reached out. We are honored to have you as a customer! Welcome to State Farm."
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Carolyn Smith

October 31, 2025

5  out of  5
rating by Carolyn Smith
"Heather was a huge help in getting my insurance transferred not to mention dropping my rate over half of what I had been paying for years. Can't thank you enough Heather!"
We responded:
"Carolyn, we are blessed to serve you! I am glad we saved you some money. Welcome to State Farm! "
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Nick Bell

October 30, 2025

5  out of  5
rating by Nick Bell
"Melissa was exceptional. She was able to save me $100 a month. She did a great job explaining my options. I would highly recommend her to my friends and family. Thank you so much Melissa!"
We responded:
"Nick, thank you for the generous review! We are blessed to have Melissa's expertise on Medicare. Thank you for your loyalty over the years, we truly appreciate your business!"
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james pechiney

October 22, 2025

5  out of  5
rating by james pechiney
"Heather is outstanding to work with. Her experience and knowledge guided me through the process. You will NOT be disappointed when choosing Adam Worrell-State Farm Insurance Agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tyler Murphy

October 15, 2025

5  out of  5
rating by Tyler Murphy
"Painless transition from my previous provider to State Farm courtesy of Heather who also managed to save me quite a bit of money. Happy to have made the switch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Celestine French

October 8, 2025

5  out of  5
rating by Celestine French
"Excellent customer service. Honest and helpful agent."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Newman

October 3, 2025

5  out of  5
rating by Mike Newman
"Heather did excellent computer work and a 5 star job signing me up for my insurance needs. Thanks Heather (5 stars for You and Thank You!) Happy customer!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Whitefoot

September 29, 2025

5  out of  5
rating by David Whitefoot
"Heather at State Farm with Adam Worrell office just set up our Home , cars and trailer insurance and did a wonderful job , saved money on everything and good experience, knowledgeable, very helpful and friendly, definitely recommend them !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JC Griffin

September 26, 2025

5  out of  5
rating by JC Griffin
"Saved money by switching to state farm. Heather was very friendly and helpful. They made it super easy to switch and had answers for all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leah Merrifield

September 25, 2025

5  out of  5
rating by Leah Merrifield
"Spoke with heather and she was able to help me get a better rate in a timely matter. Was just overall great to talk with!"
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."