State Farm® Insurance Agent Adam Worrell

"My Melissa was very patient and kind!!"

"I want to express how helpful and knowledgeable Elijah’s been with me with the changes to my State Farm new policy starting October 13, 2026. He’s not only an asset to State Farm but also outstanding demonstrating his customer service skills. He definitely deserves recognition for the outstanding job he performs on a daily basis with State Farm. Thank you Elijah, and hope you get the recognition you deserve! Thank you, Tonya Robinson"

"Heather was amazing to work with. We switched from a different company and Heather made the process super easy with no stress. If you are looking for quotes on your insurance I would not hesitate to call and ask for Heater."

"Heather is absolutely they best most professional insurance worker I have encountered, her patience’s, and how she speaks with you especially with someone new to insurance is outstanding and amazing, I couldn’t recommend her more! Been a customer for 2 years now and will continue for life!"

"Worked with Melissa on an upcoming move to Kentucky. She is extremely knowledgeable and professional. Such a relief on what was expected to be a stressful process. I recommend this office and agent to everyone!"

"I'm very happy with the service I have received. She did exactly what I needed. She patiently waited 6 months for me to switch companies. I'm very grateful for her. Looking forward to doing more business with Melissa. Thank you."

"This entire team, Melissa, Heather and Adam continue to show me respect and how much they care every time I need help or another quote and something added or changed with a policy. Couldn’t ask for better service. Thank you!"

"The agency,Melissa helped me more then I can ever say,I’m a 67 year old who’s technology challenged to say least. She helped me navigate EVERYTHING concerning my auto accident which my vehicle was totaled… forever grateful!!!"

"Thankful for everyone at Adam Worrell State Farm! The whole team is very informative, communicates well, & super friendly! Melissa just opened my son’s 529, Elijah wrote my homeowner policy, & Heather is always a friendly voice. Adam is the best in the business!"

"Heather is great to work with! She was able to switch my insurance from one state to another, save me some money and answered all my questions in a timely manner. Thanks Heather! You’re fabulous!"

"Heather from State Farm was amazing to work with! She got me quotes quickly and walked me through everything in a way that was easy to understand. She also showed me how bundling my homeowners and auto insurance could save me a lot of money — and it really did! I appreciated how responsive, helpful, and knowledgeable she was throughout the process. Highly recommend working with her if you’re looking to save and get great service!"

"Very patient and helpful with information excellent customer service I'm happy to be apart of the state farm family thank you for everything"

"Only 2 calls and all my insurance was transferred from another state and State Farm policies all updated to new address as well. Fantastic efficiency and super friendly thanks Heather!!!"

"Heather gave me a call and it was so easy to get insurance ! thanks, Heather. Have a great day."

"I Had Great experience With Heather!! She helped me through setting up a policy and was really nice and walked me through everything. She answered any questions I had and explained all of them thoroughly. Heather had The best customer service out of anyone I’ve talked to!!"

"Heather listened to my wants and needs and provided home and auto policies which met or exceeded multiple competitors at a better rate. Great experience! Thanks Heather."

"Very great help made everything understandable and knowledgeable. Five stars would definitely recommend to a friend"

"Purchased my first policy with Heather today! She was professional, very knowledgeable, and answered all of my questions! I appreciate the excellent customer service which is definitely hard to come by."

"Melissa was great helping me add renters insurance to my policy! She was very knowledgeable and kind. Would definitely recommend this location!"

"I feel compelled to share my frustrating and disheartening experience with State Farm so that others can be aware of what to expect. I filed a homeowner’s insurance claim due to storm and weather damage. A licensed contractor provided detailed estimates and documentation, but the claim was "partially denied" despite clear evidence of significant damage. The initial adjuster sent by State Farm showed up late and, to my surprise, had less than two years of experience. They never shared any photos or documentation, nor did they address or acknowledge the discrepancies with the contractor’s report. I appealed and was told a new adjuster would be sent. Instead, the same adjuster came back, again offering no pictures and simply stating they "believed" the damage wasn’t from the reported date of loss. It took a full month just to get this second visit. Even with confirmation from the National Weather Service that severe storms occurred on the date in question, State Farm denied the claim based on "timing" and suggested I file a new claim with a different date. This felt like they were dodging responsibility. On the third attempt, I was finally told a new adjuster would arrive. I arranged for my contractor to meet them on-site, only for the new adjuster to completely no-show without any call, email, or explanation. My contractor wasted over 2 hours waiting. No accountability. No follow-up or email from the adjuster. Just silence. While Elijah, my account representative, has tried to be helpful and responsive, nothing has changed. I feel severely underserved and taken advantage of by State Farm. This has dragged on with no resolution, no fairness, and no justice. If you're thinking of insuring your home with State Farm, think twice. This experience has been beyond disappointing for someone trying to make sure their home is protected and safe."

"I recently got auto and motorcycle insurance through Adam Worrell’s agency, and I couldn't be happier with the experience. Heather, who assisted me throughout the process, was absolutely fantastic. She was extremely helpful, diligent, and went above and beyond to find me the best price possible. The level of service and professionalism was outstanding. I highly recommend Adam Worrell’s office to anyone looking for insurance!"

"Heather was extremely helpful! Highly recommend to assist with your Home, Auto, and life insurance needs."

"Dealing with insurance can be a hassle, but with Adam Worrell's Office, it's always fast, easy, and reliable; not only do they offer great pricing, but their customer service is outstanding."

"Heather was great-love her support- I saved $75 dollars by switching to State Farm with Heather’s assistance."

"Very helpful and nice she listened to would j was explaining to her"